Welcome to the

Customer zone

This page has guidance on how to get started with the system, as well as useful resources for familiarising your teams with the technology.

Email us

support@tended.co.uk

Whatsapp us

+44 7713 682 625

Explore self help

Check out our online knowledge base

Chat with us

Click the help button in the corner of your Dashboard

Getting started

How to use the Dashboard

Watch some of our video tutorials on how to get going with Tended’s Dashboard.

How to create a project in the Dashboard

How to set up a safe work site and draw a geofence

How to assign a device to a project

Take a tour of the Dashboard

About the site planning page

Best practices for assigning devices to geotagging projects

Best practices for creating your safe zones

About the RAG (View live assets)

E-learning

Expand your knowledge of geofencing and situational awareness with our quick and easy to follow online courses. Take yourself and share with team members!

Situational awareness training

Delivered by Tended's Head of Behavioural Science, this course will help you understand what situational awareness is and why geofencing is so important.

Take the course

Geofencing with Tended

Take our introductory course on geofencing to learn more about Tended's technology and how it’s being used on your worksite to keep you safe.

Take the course

Quick start guides - Printable

Get started using the Dashboard and devices with these guides.

Planning

Download PDF

Geotagging

Download PDF

Onsite

Download PDF

Device management

Keep track of your devices with this spreadsheet

Download sheet

User manuals

Downloadable versions of the manuals included in your device cases

Tended device manual

Download PDF

Tended charging case manual

Download PDF

Downloadable guides

Learn more about geofencing, get to grips with situational awareness and take a deep dive into the many applications of Tended’s technology to enhance safety.

Providing practical advice and use case examples, this guide is designed to help you understand just how geofencing can be applied on your worksite in different situations to enhance safety and planning efficiency.

Download PDF

This guide will show you how, with geotagging technology, you can reduce the risk of incidents onsite by tracking all your operational assets, from mobile plant and machinery to fixed protection equipment.

Download PDF

Our guide on navigating change helps you understand the importance of change management, identify common obstacles, apply strategies to support change and measure its success effectively.

Download PDF

Produced by our Behavioural Science team, this guide explains what situational awareness is, and looks at some of the reasons we can lose awareness of our surroundings, even in high-risk environments.

Download PDF

Employee engagement

Workplace Posters

Print and place these posters around your worksite to remind your team how Tended devices are being used to keep everyone safe.

Download poster

Worker induction video

Download and distribute this video to your team to make sure everyone is aware of how and why the technology is being used. WhatsApp is a great tool for this!

Situational awareness cards

Created by Tended, our cards educate teams on why we lose situational awareness and are designed to demonstrate the importance of understanding human behaviour onsite.

Watch the video to understand how they work and to request a pack, get in touch.

More engagement resources

Take a look at our helpful resources which give an overview of the importance of engagement strategies as well as how we help drive habitual product use.