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Tended
Delivery

Our approach to ensuring long-term success

We focus on collaboration, clarity, and results you can see on site. We work closely with your teams to design deploy and embed Tended's technology so it becomes second nature and a part of how your team already works.

Tended team working closely with a client

Close alignment from day one

Successful adoption starts with people. We work with people at every level of your organisation to build confidence and make sure everyone has what they need to get on board.

Geofencing deployment configuration showing devices and geofences connected

Implementation with minimal disruption

Our geofencing experts will plan your deployment, configuring geofences, devices and dashboards to your environment and verifying performance before going live.

Adoption progress tracker showing three completed milestones and two remaining steps

Embedding into business as usual

Once it's live, we help make sure it fits into how your teams actually work day-to-day, supporting the decisions they're already making, not adding extra steps.

Customer support metrics showing 98% CSAT score, 4 minute response time and 24/7 support

Support you can rely on

We stay close after go-live with clear communication, fast support, and continuous fine-tuning so you keep seeing the benefits long after implementation.

How we support you

Change management

Guiding teams through change with a tried and tested change management framework

Proactive support

Frequent check-ins and proactive customer support

Resources

Materials and resources to educate and engage teams

A human approach

Behavioural science input to overcome barriers and support the transition

Internal advocacy

Building internal advocacy to champion the technology and maintain momentum

Regular updates

Communications and updates around new features and releases

Ready to bring Tended to your worksite?

Talk to our team about how we'd plan, deploy and embed Tended alongside your people.

Get in touch